FAQ's

GENERAL QUESTIONS

Q.1 What makes your shirts unique?

Our shirts are crafted 100% cotton with premium fabrics and a commitment to style and comfort, designed specifically for modern men who appreciate quality and individuality.

Q.2Where are your shirts manufactured?

 Our shirts are proudly manufactured in India, with attention to detail and quality in every stitch.

Q.3How do I choose the right size?

 We provide a detailed size chart on each product page to help you select the right fit. If you have specific sizing questions, feel free to reach out to our support team.

PRODUCT AND FABRIC

Q.1 What fabrics do you use?

 We use high-quality, breathable fabrics like cotton and twill that offer comfort and durability in every season.

Q.2 Are the shirts pre-shrunk?

Yes, our shirts are pre-shrunk to ensure they maintain their fit after washing.

Q.3 What styles of shirts do you offer?

Currently, we offer a range of styles including casual and semi-formal shirts. New styles and collections are added regularly.

ORDERING AND SHIPPING

Q.1 How long will my order take to arrive?

The order usually takes 2-5 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time. In case of delay please get in touch with us on: 
Instagram: @klaedi.in
Whatsapp :+91 7880114199

CARE AND MAINTENANCE

Q.1 How do I care for my shirt?

 We recommend machine washing in cold water and air drying. Avoid direct sunlight for dark colours to prevent fading.

Q.2 Can I iron the shirts?

Yes, our shirts are easy to iron. For best results, use a medium iron setting or steam

RETURNS AND EXCHANGES

Q.1What is your return policy?

 We offer a 7-day return policy on unworn and unwashed shirts. Also please note Product cannot be return if the seal is broken. Please visit our Return Policy page for more details.

Q.2 Can I exchange my shirt for a different size?

Yes, exchanges are available for sizing issues. Please contact our support team within 7 days of receiving your item.

Q.3 When do I receive my refund once I have returned my online order to warehouse?

The refund timeline is 12-14 working days once your return order passes our quality check at our warehouse.

Q.4 Do I need to pay return shipping Fee?

Yes, every return is chargeable for flat INR. 100 not limiting any bar on location and return shipping fee are not returnable.

Q.5 Is Cash On Delivery (Cod) Available?

Yes, COD is available for all orders.

Q.6 What Happens To Orders Where Products Are Received In Damaged Condition?

We strive to deliver the best quality standards, however, in case you receive a damaged / defective product, we should be notified within 24 hours of delivery. Also, we request you to email us a photograph of the damaged / defective product on:
Instagram: @klaedi.in
Whatsapp :+91-7880114199

 

Incase you fail to intimate about the same, return might not be processed.